TANDBERG CODIAN 2200 Manual de usuario

Codian IP VCR IP VCR 2200 Series MSE 8220 Blade Printable Online Help Version 2.3(1.1) June 2008

10 Entering a PIN If you connect to a protected recording, you will be presented with the PIN entry screen, and will hear audio prompts playing. Use

100 Configuring SIP settings SIP calls will select the audio and video codecs to use from those allowed on the Settings > Connections page, unless

101 address through a registrar or not. Outgoing transport Whether the outgoing transport will be TCP or UDP. If your SIP devices use TCP, select TCP

102 Configuring H.239 settings These settings affect the behavior of the IP VCR with regard to H.239. H.239 is the protocol that allows for an additi

103 Adding a custom auto attendant banner You can add a custom banner image to the auto attendant configured on the IP VCR as follows: 1. Go to Set

104 Configuring recording settings You may customize a variety of the recording settings for the IP VCR to most closely fit your needs. To view and c

105 • Side-by-side • Loudest speaker with small picture-in-picture • Loudest speaker with large picture-in-picture speakers will exchange plac

106 endpoint. You can, however, choose either to have all recordings transcoded to streaming media by checking Store streaming media (below) or to tr

107 1 Streaming recording video bit rate 2 video bit rates) in a form suitable for streaming to users' desktop machines (see Using streaming to

108 Upgrading the firmware If you need to upgrade the firmware or activate features on the IP VCR, refer to these topics: • Upgrading the main IP VC

109 Enabling IP VCR features The IP VCR requires activation before most of its features can be used. (If the IP VCR has not been activated, the banne

11 To skip quickly backwards though a recording (fast rewind): 1. Change the camera control to “far”. 2. Use the left control to engage rewind mode

110 Shutting down and restarting the IP VCR It is sometimes necessary to shut down the IP VCR, generally to restart as part of an upgrade (see Upgrad

111 Displaying general status The General Status displays an overview of the IP VCR status. To access this information, go to Status > General.

112 Displaying recording status The Recording status displays the status of stored recordings and recordings being played back. To access this inform

113 Total length of recordings The combined duration of all recordings accessible by the IP VCR. This includes recordings made using the IP VCR, thos

114 Displaying hardware health status The Health Status displays information about the hardware components of the IP VCR. To access this information

115 Working with the event logs If you are experiencing complex issues that require advanced troubleshooting, you may need to collect information fr

116 H.323/SIP log The H.323/SIP log page records every H.323 and SIP message received or transmitted from the IP VCR. The log can be exported in an

117 Logging using syslog You can send the Event log to one or more syslog servers on the network for storage or analysis. To configure the syslog fac

118 • 22 - local use 6 (local6) • 23 - local use 7 (local7) Using syslog The events that are forwarded to the syslog receiver hosts are controlled

119 SIP: Advanced SIP implementation The IP VCR implements SIP as defined in RFC 3261. Any product wishing to establish SIP calls with the IP VCR sho

12 Using an auto attendant Your system administrator may have set up an auto attendant for you to use to view stored recordings. An auto attendant pr

120 Customizing the user interface In this section: • Controlling the auto-refreshing of status pages on the IP VCR • Controlling the display of th

121 The customization of voice prompts is controlled via the web interface. Go to Settings > User interface. Refer to the sections below for detai

122 Viewing the available voice prompts You may review the voice prompt customizations available in the table headed Installed voice prompts. The Ins

123 If you upload a file that is not in this format, the upload may fail or the voice prompt may sound distorted when heard by users. Use an audio ed

124 You may wish to delete all customizations. To do this, press Delete all. Remember that you may revert to the default set of voice prompts without

125 Volume Record prompts using a relatively constant loudness of voice. Although it may take some trial and error, the best recordings will result f

126 Customization: More information There are three customization levels on the unit (for voice-prompts, web interface, help pages, and text messages

127 Backing up and restoring the configuration You can save the configuration of the IP VCR to a file that you can store away from the unit. If neces

128 Network connectivity testing The Network connectivity page can be used for troubleshooting issues that arise because of problems in the network b

129 Configuring SSL certificates If the IP VCR has the Secure management (HTTPS) feature key installed, and you enable the secure web service on the

13 To exit DTMF navigation mode: • press the pound (hash) key twice as follows: ## The message "DTMF menu navigation disabled" appears bri

130 Contact details and license information Please refer to the following sections for details of where to get further help and for additional softwa

131 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributi

132 2. Redistributions in binary form (compiled executables and libraries) must reproduce the above copyright notice, definition, disclaimer, and th

133 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.

134 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in

135 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERC

136 A AES See encryption Active connections Understanding the connections list: link Adding users Adding and updating users: link Admin user Syste

137 How displayed on endpoint: link Main video as: link Playback in main video channel: link Sources: link Streaming: link Content channel vs ma

138 Event log Capture filter: link Display filter: link Working with the event logs: link Export recordings Adding and updating folders: link F F

139 IVR See auto attendants Interlaced video optimization Configuring global connection settings: link L LCFs Displaying the gatekeeper registratio

14 Using streaming to view recordings The Codian IP VCR supports streaming, which involves sending recorded media (audio and video) to a remote compu

140 Pre-configured endpoints Calling out from the IP VCR: link Q Quality of service settings Configuring QoS settings: link R Recording Calling out

141 Stopping recordings Understanding the recordings list: link Streaming Adding and updating folders: link Configuring IP services: link Configur

142 Voice prompts Customizing the user interface: link W WMP Configuring recording settings: link Watching a recording Calling out from the IP VCR:

15 Using the IP VCR to make a recording The IP VCR allows you to create recordings in a number of different ways. These include recording conferences

16 Automatically recording a conference on a Codian MCU There are a number of different ways in which you can configure your IP VCR and MCU to recor

17 Note that if you are intending to use this method frequently with the same folder, it will be quicker to configure the recording ID as an endpoint

18 Non-interactive recording of an endpoint Depending on the configuration of the IP VCR, you may be able to make recordings non-interactively. That

19 6. Press Call endpoint or Call selected endpoint. 7. Answer the call on the video endpoint. Recording will start. Controlling the recording The

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20 Using the recording console The recording console allows you to make recordings interactively. That is, it allows you to monitor the recording whi

21 Status A status indication is displayed in the bottom left-hand corner of the recording console. It shows the current state of recording. When you

22 Recording point-to-point calls The IP VCR is able to transparently record point-to-point calls. A point-to-point call is one where just two endpoi

23 Calling out from the IP VCR As well as using your video endpoint to call into the IP VCR in order to make and watch recordings, you may also perfo

24 Understanding the playback and recording parameters pages Whether calling out to play back or to record, you must specify which endpoint you wish

25 strongly favor a resolution of at least 25 frames per second. • Favor sharpness: the IP VCR will use the highest resolution that is appropriate f

26 H.239 (content channel video) support The H.239 protocol allows the Codian IP VCR to support an additional video stream to or from each connected

27 Creating customized MPEG and Windows Media Video format files The MPEG and WM Converter Tool is a tool that converts .codian files to MPEG-1 or Wi

28 Understanding the recordings list The Recordings list displays information about stored recordings. To view the recordings list, go to Recordings

29 currently viewing. up option to go up one level in the folder hierarchy. To view a list of stored recordings in a folder, click the name of the f

3 Table of contents Logging into the web interface ...

30 the registration, or n/a if no identifier is set. (see Configuring gatekeeper settings). To register a recording with a SIP registrar, the IP VCR

31 Viewing and updating recording details To view recording information for a particular recording, use your browser to view the IP VCR web interface

32 Recording status Full details of a recording are shown here. Refer to the table below for more information on the fields displayed: Field Field d

33 To permanently remove this recording from the IP VCR, click Delete this recording. Any active connections to this recording will be terminated. To

34 Transferring recordings Although you can make and view recordings with the IP VCR you are not restricted to watching only recordings made with the

35 To download a recording from the IP VCR follow these steps: 1. Use your browser to view the IP VCR web interface, and go to Recordings. 2. Brows

36 Understanding the folder list The Folder list displays the hierarchy of folders on the IP VCR. Folders are used to group stored recordings togethe

37 2. Click the delete folder link next to the name of the folder that you want to delete. Note that when you delete a folder, any recordings stored

38 Adding and updating folders To add or update a folder: 1. Go to Recordings > Folders: o To create a new folder, click the create sub folder l

39 the IP VCR. Point to point call incoming prefix Specifies a sequence of digits the H.323 gatekeeper may use to identify which calls to route throu

4 Adding and updating folders ...

40 the folder hierarchy. the folder without logging in. A publically accessible folder can be PIN protected or not. The list of publically accessi

41 Current status Recording ID gatekeeper state Recording console ID gatekeeper state Auto attendant ID gatekeeper state The status of a folder&a

42 Storing recordings externally About external storage Any IP VCR folder (including the root) can be configured to link to an external Network File

43 H.323 gatekeeper registration of externally stored recordings Each IP VCR folder that links to an external location has a separate "Register

44 Understanding the connections list The Connections list displays information about all recordings and playbacks currently in progress, as well as

45 Viewing connection status Extended details about active connections may be viewed on the connection status page. To view these: 1. Go to Connecti

46 Viewing a connected endpoint's display When watching a recording, you can monitor the playback shown on a user's video endpoint. You may

47 Viewing a connected endpoint's camera When making a recording, you can control the viewing angle, zoom and focus of the camera on your video

48 Viewing a connected endpoint's audio signals In general, the audio settings are for advanced troubleshooting. Audio settings are not availabl

49 Viewing a connected endpoint's media statistics You may view statistics about the video and audio streams to and from the IP VCR while making

5 DiffServ configuration ...

50 imply potential network problems. Media information If the time stamps or marker bits (or both) are detected to be unreliable in the incoming vi

51 For example, if all participants in the conference were watching a single participant at full screen, no other participants' video streams wo

52 VCR to this endpoint. Frame rate The frame rate of the video stream currently being sent to the endpoint. Temporal/spatial A number that represe

53 Packet loss reported A count of the reported packet loss on the control channel. Sender reports A count of the number of "sender report&

54 Viewing a connected endpoint's diagnostics You may view diagnostics for an endpoint's connection to the IP VCR while making and watching

55 Displaying the endpoint list To display the Endpoint List, go to Endpoints. The Endpoint List displays all endpoints that have been configured wit

56 Configuring H.323 endpoints You can configure H.323 endpoints to work with the IP VCR by choosing Endpoints > Add H.323. This makes it easier t

57 • Favor sharpness: the IP VCR will use the highest resolution that is appropriate for what is being viewed • Balanced: the IP VCR will select se

58 Configuring SIP endpoints To configure the SIP endpoints to work with the IP VCR, go to Endpoints > Add SIP. Refer to the table below for tips

59 Transmitted video resolutions Choose the setting for transmitted video resolutions from the IP VCR to this endpoint. This setting overrides the u

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60 Displaying the gateway list You can configure the Codian IP VCR to work with one or more H.323 gateways. The IP VCR can then effectively call thr

61 Adding and updating gateways You can configure the Codian IP VCR with one or more H.323 gateways: • To add an H.323 gateway, go to Gateways >

62 Displaying the built-in gatekeeper registration list The IP VCR contains a built-in gatekeeper with which devices can register multiple IDs. IDs

63 unknown IDs send (or not to send) LRQs regarding unknown IDs to its neighbor(s). Choose from the options: • Disabled: The IP VCR will only respo

64 The Registration view shows the summary per device (also known as the registrant), while the ID view shows individual registrations. This means th

65 System defined users The IP VCR is pre-configured with two user accounts ("admin" and "guest"), but you can also add other us

66 Modifying the "guest" User 1. Go to Users. 2. Click guest. 3. Refer to the table below to determine the most appropriate settings fo

67 User privilege levels Every configured user in the IP VCR has an associated privilege level. There are four defined privilege levels which determi

68 • View recordings via streaming (Recordings) recording list only Users with this privilege level can: • Change their own profile (Profile) • V

69 Displaying the user list The User list gives you a quick overview of all configured users on the IP VCR and provides a brief overview of some of t

7 Logging into the web interface The Codian IP VCR web interface is used for administering the IP VCR device, managing recordings, users, and pre-d

70 Adding and updating users You can add users to and update users on the IP VCR. Although most information is identical for both tasks, some fields

71 Updating your user profile You can make some changes to your user profile. To do this, go to Update user profile. Refer to the table below for ti

72 Configuring network settings To configure the network settings on the IP VCR and check the network status, go to Network > Port A or Network &

73 Secondary name server (DNS) Identifies an optional second name server. Domain name (DNS suffix) Specifies an optional suffix to add when perform

74 Duplex Identifies the connection duplex mode: • Full duplex Both devices can send data to each other at the same time • Half duplex Only one dev

75 Configuring IP routes settings If the Video Firewall feature is enabled (see Upgrading the firmware), you will need to set up one or more routing

76 Adding a new IP route To add a new route, first enter the details using the table below for reference. When you are satisfied with the details ent

77 If a manually configured route specifies Port B (for example) and that port is disabled, packets matching that route will not be automatically rou

78 Configuring IP services To configure IP services, go to Network > Services. Use this page to control the type of services that may be accesse

79 conference participants who are using H.323. If a port is disabled, this option will be unavailable. Incoming SIP (TCP) Allows/rejects incoming c

8 Watching a recording from the IP VCR The IP VCR offers a variety of ways to watch stored recordings. These include watching recordings using an H.3

80 SNMP on Port B. Note that by default SNMP Traps are sent to port UDP port 162 (on the destination network management station); this is configurab

81 Configuring SNMP settings To configure monitoring using SNMP, go to Network > SNMP. The IP VCR sends out an SNMP trap when the device is shut d

82 Trap receiver addresses 1 to 4 Enter the IP address or hostname for up to four devices that will receive both the general and the authentication f

83 Configuring QoS settings To configure Quality of Service (QoS) on the IP VCR for audio and video, go to Network > QoS. QoS is a term that refer

84 • Bits 0-2 set IP precedence (the priority of the packet). • Bit 3 sets delay: 0 = normal delay, 1 = low delay. • Bit 4 sets throughput: 0 = n

85 Displaying and resetting system time The system date and time for the IP VCR can be set manually or using the Network Time Protocol (NTP). To con

86 Configuring encryption settings You can configure the IP VCR to record encrypted conferences on an MCU and encrypted calls from H.323 endpoints, a

87 Configuring global connection settings You can modify the global connection settings for the IP VCR choosing by Settings > Connections. However

88 to restrict transmitted video resolutions for all endpoints. Default bandwidth from IP VCR Identifies the network capacity (measured in bits per

89 the endpoint. The IP VCR chooses an audio codec from those available, and sends audio data to the endpoint in that format. Audio codecs to IP VCR

9 Using a video endpoint to watch recordings You may watch recordings stored on the IP VCR using an H.323 or SIP video endpoint. There are a number o

90 best with these resolutions. Video format The video format used and transmitted by the IP VCR. • NTSC The IP VCR will favor transmitting video at

91 Use recording or folder name as caller / called ID When selected, the recording or folder name is used for the ID instead of the default device na

92 Configuring gatekeeper settings To configure gatekeeper settings, go to Settings > Gatekeeper. You can configure the IP VCR to use a gatekeeper

93 Gatekeeper registration type Controls how the IP VCR identifies itself when registering with its configured gatekeeper. Codian recommends that yo

94 the registration prefix is "99", then the recording will be registered with the gatekeeper with a gatekeeper ID of "992222" •

95 Deregister recording prefixes when all recording ports are in use When selected, configured recording prefixes (both the Prefix for IP VCR registr

96 VCR registrations for all registrations from the IP VCR. table above. Play back prefix Displays the prefix registered with the gatekeeper for p

97 IP VCR gatekeeper registration behavior This is a summary of the gatekeeper registration behavior on the IP VCR. It also explains how you can use

98 1. If the Prefix for IP VCR registrations has been configured and the called number starts with that prefix, then the IP VCR tries to match the r

99 Load balancing You can use prefixes to balance the load between a number of IP VCRs by registering them with the same prefixes and selecting the